We do Front of House (FOH) training and consulting for all restaurants public and private. Depending on the size of your staff, our training sessions typically take one hour. We also offer customized consultation services to meet your specific needs.
At its core, Omotenashi is thinking from another person’s point of view. Anticipating the needs of others and responding accordingly is part of the Omotenashi attitude. But Omotenashi is more than just putting yourself in someone else’s shoes. It is Service From the Heart, with a different way of seeing yourself, your coworkers, and your guests. Not surprisingly, the Omotenashi concept is believed to have stemmed from Japanese tea ceremony, which in turn is often said to be a pure, or even spiritual, communication far from the practical or pragmatic practices we repeat in everyday life.
Our company stands strong on these 5 core values:
1) How would I feel if it
happened to me?
2) How would I feel if it
was done for me?
3) Respect for yourself.
4) Respect for your
co-workers.
5) Respect for your guests.
Our company came into being after decades of experience working front of house for restaurants in Las Vegas, Los Angeles, and Honolulu. From serving, to bartending, to managing a busy and highly coveted Vegas pool scene, our founder Rage Day developed a broad knowledge of what it takes to make the front of house successful and keep guests coming back. And, after taking a 7 year deep dive in Omotenashi training at the Halekulani Hotel in Waikiki, Rage realized that All The Rage was complete. Because of that journey, we are able to offer a unique and highly valuable skill set to restaurant owners (and the managers they trust to train their staff) All The Rage is our way to share years of hands on experience, along with the specialized focus of Service From the Heart, a little aloha, and a whole lot of Rage. Mahalo for taking the time to visit our sight and we will be seeing you soon.
Sincerely,
Rage Day
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